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computers in classrooms
Sesame Street, widely acclaimed as an
outstanding program for children, has been around for over twenty years.
Indeed, its idea of making learning relevant to all was as strongly
promoted in the seventies as the Internet is today. So where is the wave
of creative and brilliant students who should be entering college today?
Did kids really learn only how to watch television? Were the
expectations of learning expanded to include that education should
always be colorful and fun? If learning is supposed to be fun, how many
people have moved from Big Bird to discrete mathematics and
microbiology? Have the social impacts of “Sesame Street” ever been
accurately assessed? There is a parallel between the goals of “Sesame
Street” and children’s computing in its current form. Both are
pervasive, expensive, and encourage children to sit still. Both display
animated cartoons, gaudy fonts, and weird, random numbers. Both
encourage an acceptance of a medium that will follow them the rest of
their lives. Both give the sensation that by merely watching a screen,
one can acquire knowledge without any work or discipline. Both shout the
magical tune: “Here is the no-effort, fun way to learn!” Learning
isn’t easy, and often is not much fun; it takes work and patience.
Dancing numbers and singing frogs cannot teach arithmetic, and glitzy
computer programs don’t teach children to treat others as they would
treat themselves. Right now, what do computers teach children—how to
type and use programs? Certainly there must be something else folded
into those lessons. Children learn to stare at a monitor for hours on
end, how to accept what the machine says without arguing, and that the
world is a simple, pre-programmed place where one tiny click of the
mouse can bring the right answer. They learn to hold shallow
relationships and emotional bonds over e-mail; discipline isn’t
necessary when they can zap their frustrations with a keystroke. They
also learn that grammar, analytical thought, and human interactions do
not matter. Computers, in these ways, compliment televisions. No
technological pathway, be it Muppet or modem, leads directly to good
education. They are merely tools, currently poorly used, that can only
serve to assist and supplement wonderful and skilled teachers. These
tools, placed into the proper hands, can be used to enhance education
today, but are a poor replacement for a real educator. Technology, when
used properly, can dramatically impact our educational system, but we
must make proper use of it. The information age is not approaching; it
has already arrived. It is not at its final destination, but most
certainly the long journey is well underway. The direction has been
clearly established, but the more distant objectives are barely
perceived right now. It is an unavoidable journey, and one for which the
educational establishment is wholly unprepared.
In 1995, between one third and one half of all U.S.
households had a computer (Yankelovich Partners, 1995). One study found
that more than one third of the nations children use a computer at home
and three quarters of them use their systems mostly for schoolwork
(Times Mirror Center, 1998). Still, most children in poorer families
have no access to these machines and computing resources must be
provided in some way as not to pass by an entire section of society,
creating even more of a class barrier in the future. To integrate new
technologies into our classrooms, major changes must be undertaken.
Electric motors, automobiles, radio, and even the television have all
necessitated changes to our landscape, factories, homes, occupations,
and laws. Each of these technologies requires its own type of supporting
infrastructure to operate effectively. Likewise, computer technology has
caused many changes in our lives, and schools must also be prepared for
the effects.
Few elementary, middle, or high school buildings are
appropriately designed for new technology. Their heating, ventilation,
and air-conditioning (HVAC) systems are inadequate for the heat
generated by a room filled with computers and displays. The electrical
systems are undersized, and computer networks to link students to
teachers and libraries are nonexistent. Worse, the construction of our
schools does not lend itself to easy solutions of these and other
problems. Just as a new standard must evolve for the construction of
school buildings and classrooms, new policies and practices must be
formulated to carry out the day-to-day operation of our technological
world. Policies and procedures are as essential to the technology
infrastructure as the traffic laws and highway etiquette are to
automotive infrastructure.
To date, most school computers have either been used
for entertainment or to enhance traditional educational techniques; such
as reinforcement for drill and practice as electronic workbooks and word
processors. Technology should bring about a new wave of teaching, where
education becomes not a lecture, but a group session of sharing
knowledge and group learning. Classrooms will be lead with the
assistance of a teacher, directing the students to the knowledge they
need and able to move the lesson in the direction it should go. Students
may be allowed to move at their own pace on some assignments, not only
allowing them to learn on their own, but to learn more about a specific
subject that interests them while also simulating an atmosphere in which
they must learn to successfully operate as a team member in society.
Moving to new methods of teaching is not a trivial
matter. Most of the present teaching staff have years of college
training and success using current educational methods, and most will
have little enthusiasm for change. Also, the lack of training and
examples of established successful programs will inhibit many current
educators in adopting new styles of teaching. Most of these problems can
be solved with training and education of the existing teaching force, as
well as the introduction of new educators into the system.
Computer and communication technologies offer splendid
opportunities, new administrative complexities, and an entirely new way
of planning and thinking. Even with these changes, the fundamental
school issues of teaching children remain unchanged: the information
should be relevant to the student, in this “Sesame Street” society
it should captivate the student and tickle their senses and imagination,
and be adaptable to a diverse group of students (Apple Computer, 1999).
At first, school boards and principals will find that the information
age is less about the specifics of technology (which is a moving target)
than it is about applying new tools to old problems. Later they will
find that the technology they embrace has silently redefined their
school. There must be many changes to our schools to provide the space
for this new type of learning, and future developers should take heed.
We should plan for each student to have their own computer in some, if
not all, classrooms. This means planning space for a computer monitor,
keyboard, and mouse. These machines will not replace books, pens, and
paper, but richly supplement them, so we must also provide space for
those materials as well. The implication is clear: The size of a student’s
desk must be doubled or tripled to accommodate the changes. Not only
will the student need more space, but the teacher will as well. The
Georgia Department of Education (1994) suggests thirty or forty square
feet of space for each student workstation—a space that includes a
chair, desk, and circulation area. In addition space is needed in the
classroom for printers, network equipment, and a large screen projector
tied to the teacher’s system. The need for more space, depending on
how the classroom is configured could force the rooms to be enlarged by
thirty percent or perhaps more from their current levels. A typical
classroom of 750 square feet for twenty-five students today may need to
be enlarged to 1,000 square feet. Of course, if the classroom dimensions
cannot be changed, the classes must have fewer students. The key
variable in the desk space required for each student is the size of the
monitor. At present most CRT displays have a fifteen or sixteen inch
viewable area (measured diagonally), but the trend is towards larger
monitors with seventeen or eighteen viewable inches. In classrooms
devoted to art, drafting, or other subjects requiring a larger display,
a comparable increase in space per student is necessary.
If computer usage in the classroom is intensive, as it
is bound to be at times, great care must be given to the ambient source
of light. Glare, low-image contrast, and stray reflections on a computer
display tremendously affect one’s ability to use the equipment without
eyestrain and associated fatigue. Indeed, in one study forty-seven
percent of office workers complained of eyestrain; it was the most
frequently mentioned complaint and no doubt partly attributable to
improper lighting (Steelcase, 1999). In classrooms, ceiling lights are
often a source of glare and reflection on the displays. Bright lights
should not be placed behind or above the user. The ceiling should be
evenly lit without the bright spots caused by normal fluorescent
lighting. One way to achieve better illumination is to use lighting
fixtures that incorporate a parabolic louver design, often seen as a
metal type grating over fluorescent lighting in office buildings. Also
by providing supplementary task lighting, you can use an indirect
lighting fixture that puts out around fifty foot-candles (about the same
amount of light as a desk lamp) of power. Providing a non-fluorescent
lighting fixture is the best solution, as these lighting sources can be
dimmed, and low light levels can be offered for video presentations and
for computing use, but increased to almost 80 foot-candles for textbook
and writing work. Classroom lights should be controlled by two or more
dimmers, so that the lights at the front of the room can be lowered
sufficiently to enhance the images on large screen displays, but still
offer enough light for writing and note-taking in the seating area of
the classroom. In most cases, inexpensive, individual task lighting on
the desks will enable an overall reduction in room lighting and also cut
energy costs.
Although medical research has found no correlation
between the use of computer monitors and eye disease (American Academy
of Ophthalmology, 1998), eyestrain is a frequent complaint when computer
monitors are used for protracted periods of time. Excessive use of
computers can create visual problems and enhance other, previously
unnoticed, problems. Even if the monitors are in ideal surroundings,
some people will complain of eyestrain. These students and employees
should be referred to an ophthalmologist for an examination. Many people
with glasses or contact lenses may not be able to comfortably use a
computer for long periods of time, as their corrective devices may set
the focal length at a place before or behind the monitor, and those
people may need another pair specifically designed for computer use. In
addition, intensive work at a computer terminal decreases a person’s
blinking rate; which dries the eyes and gives rise to complaints of eye
irritation. Some physicians recommend a mild eye rewetting solution be
used if the problem becomes severe. Whatever the cause, eyestrain can be
reduced significantly, if every half hour or so, there is a visual
breather to allow students’ eyes to refocus on more distant objects.
Much of the classroom furniture in use today would be familiar to Rip
Van Winkle. Classroom technology—books, blackboards, pencils, and
paper—have not changed significantly in over a century. Now, however,
a number of factors create the need for new furniture and fixtures; the
most significant factors include the need to lower keyboards to a
suitable level for constant use (Stephanie Brown, 1993). Placing
classroom computer monitors below the line of sight, not only to
eliminate cheating, but also removes a place to “hide” from a
teacher’s inquisition. This position also allows students to make more
frequent reference to the keyboard and to their textbooks, while still
providing easy view of the computer monitor. Desks will, of course, need
to provide space for a keyboard, mouse, monitor, computer, open
textbooks, notebooks, and should provide some type of height adjustment
so that taller students can make proper use of the desk. Also, the
weight of a computer monitor and other associated equipment must be
included in the design of the furniture, as lower quality tables and
desks can sag under the constant weight of the machines. Every desk will
need to have access to network and power connections, and the
connections used should be sufficiently rugged to withstand life in a
classroom. Space should be provided for network equipment and printers,
and should be neatly kept as cables and support equipment can create a
distracting and unsightly visual clutter if not properly placed and
housed. Dust, especially chalk dust, can damage sensitive electronic
parts, as well as cause allergic reactions in some students.
Whiteboards, which can be written on with erasable markers, should be
installed to replace their older kin, and these surfaces also make
excellent projection surfaces for a large-screen projector tied to a
centralized video system and the teacher’s computer. The need for
appropriate furnishings should not be overlooked as they will markedly
affect how well teachers and students can interact with the new
technology. Also, the design of furniture and fixtures affects how
easily they can be used and can be serviced. There is, of course, no one
perfect design for the ideal classroom. Not surprisingly, the Apple
Classroom of Tomorrow Research Project (Stuebing, Knox, Petrakaki, and
Giddings, 1991) noted that grade level, building structure, class size,
and equipment significantly affect classroom layout. Subject matter and
specific assignments also can affect the layout needed. For example, in
the Apple experimental classroom, a math assignment required one
computer per student, but science experiments were best conducted with
many students watching a single large display. Although no standards
have been developed, a number of basic layouts have been found useful.
The layout of the classroom and the design of the
furniture must be considered together. Some designs necessitate new
construction or remodeling, while some can be integrated into existing
structures. One innovative student desk design that is quickly becoming
the standard places either a conventional cathode-ray tube display or
liquid crystal flat-panel behind a piece of non-reflective glass
integrated into the desktop surface. It provides a lowered surface for a
keyboard that can be pushed under the desk away from the student when
not in use, and also provides ample desktop space at the conventional
height. The monitor is below the writing surface in a position many
consider ideal for writing (Chaffin, 1999), and it no longer interferes
with the teacher’s view of the student. The processor is positioned on
a shelf under the desk out of the way of the student, and the keyboard
is in an excellent location to reduce fatigue and strain. Significant
care must be used with this type of desk though, as overhead lights can
create harsh glare on the glass, even when non-reflective surfaces are
used. Another similar type of desk combines the computer and the writing
surface in much the same way, but uses a freestanding vertical monitor.
The display is not in the ideal position, but does avoid the glare of
overhead lighting. Another benefit is that school personnel can assemble
it easily and with standard tables and keyboard trays; moreover the
keyboard tray can be relocated to accommodate left-handed students. The
principal advantage of the freestanding monitor is that it allows for
multiple students to collaborate on a project, using a single machine.
In this and the following configuration there is a need for students to
physically move their seating position depending on weather the task
involves computing or using a textbook and handwriting. The need to
shift positions argues for chairs or stools that have casters and may
easily be moved.
Some teachers like a configuration referred to as the
“flip style” by the Apple team. This option provides two independent
surfaces for the student, one for computing and one for writing. When
the teacher is lecturing or demonstrating, the students use the
conventional writing surface and face the “front” of the classroom,
but when computing turn around to the desk behind them and face the “back”
of the classroom. This method was actually preferred by some as they
could easily monitor what the students were doing on the computers from
one central location at the front of the room. In situations where the
clutter of desktop monitors would be an impediment to teacher-student
interaction, the teacher should be placed on a podium, or the student
desks could be stair-stepped, as in an amphitheatre. In schools where
under floor wiring access in impractical for each desk and power poles
from the ceiling to each desk would be unacceptable, a configuration
where two desks are placed side by side can be considered. This allows
for one set of conduit between the two desks to service not one, but two
rows of desks. This scheme will work well as a transitional phase while
remodeling the buildings is under development.
Not all classrooms need a computer at every desk, and
this is especially true in the lower grades. There, only a few students
in each class will need access to a machine at a time, and this can be
achieved by the use of clusters of computers. Clusters are also well
suited for computer labs and a library where there is no lecture-type
teaching and most of the time spent at the computer is devoted to
computing. Clusters are also very effective in older buildings, where a
power pole from the ceiling can direct the communications and power for
the entire cluster, eliminating the need for special wiring. However,
clustered machines have several disadvantages, as it is difficult for
teachers to keep track of what is happening at each workstation, some of
the students at the cluster cannot see the teacher clearly, and unless
the windows have some type of light-proof covering, some students will
face a bright glare produced from the sun.
The last alternative is an array of machines along the
wall of a classroom. This is only suitable when a few machines are added
to an existing classroom. The wiring is simple and it requires few
changes in the room layout. This layout has many disadvantages including
the small number of machines that are possible, and forcing students to
face the wall. Nevertheless, this design can be adopted as a
stepping-stone to the configuration of paired rows of desks discussed
earlier.
Depending on advancements in battery and display
technologies, battery-operated portable computers might be suited to
student use in the future. It may be possible, one day, for students to
carry a battery operated portable computer with them instead of coming
to the computer. They could then attach to the network either
using wireless technology or wired communications. In that case, the
need for electrical or even network connections at every desk would be
eliminated. The cost of this type of system is prohibitive today, so we
must deal with providing power and network connections at every desk
that is to house a computer. If machines are located against classroom
walls, providing this is a simple and straightforward proposition,
conduits can be mounted on the wall for each machine. If machines are to
be in clusters, each cluster needs only one power pole from the
suspended ceiling to provide for the entire cluster. But, to provide a
power outlet and network connection at every desk you must either drop
it from the ceiling with power poles, which can create unnecessary
visual clutter, or from the floor. There are several ways of placing
wiring into the floor, including easily accessible wiring troughs, built
into the concrete slabs of new construction. Such troughs are accessed
with removable panels of flooring material, usually carpet squares, and
wiring is laid into them. A second approach is the raised floor, often
used in data centers where frequent rewiring is necessary and easy
access to cable is needed. This is by far the best technique in data
centers and in older construction, as the additional expense of its
construction is offset by the ease of making changes to the classroom
layout. Usually, these systems have a twelve-inch elevation, allowing
for HVAC distribution as well, making the floor serve double duty in
distributing cooled or warmed air into areas now containing
heat-generating computers.
As schools install classroom electronics, a virtual
maze of wires, cables, and sundry components will soon develop. To
diagnose and repair any wiring problems, one must keep accurate records
of all power and communications wiring. Some office buildings have lost
control of their wiring layout and have therefore accumulated miles of
unusable cable over their heads and under their feet. In some instances,
all the wiring had to be removed and a fresh start made. Maintenance
personnel and contractors should be required to provide the school with
an “as-built” diagram noting every outlet and the path of each wire.
Color-coding wiring in new construction is also very helpful, as later
on it is easy to distinguish the telephone from the computer cables, as
well as the electrical wiring for each room. Each piece of electronic
equipment inevitably increases the total demand for electric power in
the building. The power consumed by the computers is also released as
heat energy, which must then be dealt with by the HVAC system at an even
higher increase in power demand. If a classroom consists of twenty-five
computers (fourteen students plus a teacher), a laser printer, and a
projector, the power requirements can easily be over 14,000 watts. If
larger monitors and more equipment are used, the demand further
increases. The Apple team found the demand for electrical current is
dramatic when compared to current usages. Other than lighting, many
classrooms use only five hundred watts of power with an overhead
projector, and even less with a television and videocassette recorder.
The plight of a well-known corporation is an object
lesson. In the early 1980’s, IBM, seeking to relocate its regional
office, built a 13-story office building. Before the workers had filled
half of the building, they found that the electrical and cooling
capacity had been consumed. The engineering standards used in the design
did not anticipate a computer on every desk. Before the corporation
could completely occupy the building, they were forced to undertake
costly changes. Had these requirements been included in the original
specifications, the added cost would have been a small fraction of the
eventual expense (Stuebing, Knox, Petrakaki, and Giddings, 1991). A
network allows for computing resources to be located where they are the
most beneficial. Using dumb terminals that only display the output of a
remotely located central mainframe locates the vast majority of the
resources at one central point. A stand-alone personal computer has its
own resources and nothing else. The local area network (LAN) allows an
opportunity to optimize hardware and software within the school, and to
rebalance easily as conditions change. Wide area networks, like the
Internet, place vast resources within easy reach of local users. The
history of computing can be shown in three phases: large central
systems, centralized desktop systems, and distributed networks, where
resources are delivered to users, as they need them.
A network is a combination of wires, equipment, and
software that interconnects all the electronic equipment in the school.
The system also should bridge to networks in other places. In the same
way as your telephone connects you to many other extensions in places
both near and far, a computer network should place the resource that is
needed within easy grasp. Ideally, the network should be transparent to
the user, where all resources are available at any time, with all the
systems acting as one, sharing information and knowledge, and passing
data to where it is needed. To complete this, good design standards are
needed. A computer network is not a thing to be thrown up haphazardly,
and is not only pieces of equipment, but people trained and experienced
in the networks operation. It should be designed to minimize the
consequences of network failures, make repair and diagnosis easy, show a
view of the entire network and everything connected to it, store and
archive data accurately and reliably, and have in place a method of
training the users. The network should have adequate capacity for
current use, as well as any foreseeable demand. Equipment may certainly
be cheaper if it only addresses today’s needs, but if it is not able
to adapt to tomorrow, it will be useless, and a waste of funds and
valuable time (Hausman, 1994). A centralized location should be chosen
to hold the network equipment. It should have its own dedicated power,
access to telecommunications, and also be physically protected from fire
and thieves. At this point the electronics of the building can be
connected together; the telephone, video, data, alarm, camera, HVAC, and
other building systems should all meet in this centralized location.
Correct installation of premises communications wiring is critical.
Properly installed cable can carry millions of bits of data a second,
while improperly installed wiring will not only create a bottleneck but
can make the systems unusable. The standards for testing and installing
copper cable are very stringent and are not well understood by many
contractors. Poorly drafted plans open the way for shoddy work that must
be repaired later. Schools should only deal with reputable companies on
the installation of this equipment, even if a higher cost is involved. A
smoothly operating system with a higher initial expense is much more
attractive than an unusable, but cheap, network. A plan for the
implementation of this technology, as well as the training and education
of the staff and students is important. School boards preparing
technology plans should address these problems, as well as those of
physical security of their data. Many times, the value of the
information stored on the systems is not even considered by many school
boards. Network security is a must, as students and even teaching
personnel should not have unfettered access to all the information
stored in the computer data systems. These problems, and many more that
will arise from the use of the computer networks can be addressed by the
system administrator, a valuable resource and necessary member for any
large computer network with the reliability demanded from an educational
system. Schools should either hire their own administrator, or contract
with a local computer service company to provide this service. A
well-trained administrator can protect a network from dangers that
develop every day, as well as save money and time in solving problems.
This person may also be called upon to help in the training of staff and
other users, and should be able to make policies for the computing
resources of the school.
Education—the transfer of knowledge, skills, and
values to youth—must be the highest priority of each generation. When
this obligation is ignored, that society will disintegrate.
Opportunities to change the educational system come perhaps once a
century. Computers and telecommunications are providing this unique
opportunity in our day and time. We must use these technologies to
improve our systems, and to reach students not served by the current
educational system such as homebound students, students with
communicable diseases, or juveniles in the correctional system. If this
is undertaken properly and with the appropriate forethought, educators
and administrators can make the addition of technology a painless
proposition; if not, without a doubt, it will become another waste of
money and opportunity. The process of change is not to be taken lightly.
Risk is always associated with change. Managing these risks is the only
way to make the possibilities of new technologies the realities of
tomorrow. Creatively applied, technology can lift our educational system
to levels once unattainable. The race has begun, and the opportunity is
boundless.
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